EXITshopping® is a strong tool that identifies the customer’s experiences in our stores. We are very happy with the cooperation with RetailWise, who does a very professional and competent job.
But most important: We get unique data which enables us to put the customer first and focus on precisely the thing in each store that leads to increased hit-rate and improved basket size.
The main results of working with EXITshopping so far has been: (1) Conversion rate has improved in the stores, (2) Higher prices achieved (more factors influence this of course), (3) More pairs of shoes have been sold.
We have good experience with RetailWise and we are happy with the cooperation. EXITshopping is an excellent tool that enables us to think customers first in everything we do – and optimize our stores.
We get great feedback from our customers on: The sales/service process, Store evaluation/experience, Assortment planning etc.
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